LODI UNIFIED SCHOOL DISTRICT

POSITION: SYSTEMS ANALYST/COMPUTER OPERATOR

A. PRIMARY FUNCTION:

Under direction, integrates new and existing centralized computer systems with users' needs; leads and manages projects related to new central systems installations; supports the computer operators in the manual work of running the computer center.

B. DUTIES AND RESPONSIBILITIES:

(Individual positions may not perform all of the duties listed nor do these examples include all responsibilities of positions in this class.)

* Takes primary responsibility for new district-wide system installation

* Meets with users to determine conversion needs; works with vendors to convert information to new systems; assists users with the maintenance of the new systems; serve as part of the computer systems help desk staff and answers phones to solve user problems related to the central computer systems.

* Conducts end user training

* Assists individual users in the conversion to and understanding of new computer systems

* Works with the computer operators to print reports, back up computer system information, and administrate electronic mail and other services provided by the district office computer center

* Ensures the reliability of computer generated reports

* Performs related duties as required

C. DESIRABLE QUALIFICATIONS:

1. Knowledge of:

* Centralized information system management

* Function of help desk operation, providing technical assistance to users

* Computer system training techniques

* Project management and data conversion techniques

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2. Ability to:

* Work in a high pace environment with multiple competing priorities

* Quickly diagnose system problems and implement appropriate solutions

* Meet with computer users to determine the best fit between computer hardware/software and the end-users needs

3. Education and Experience:

Any combination of education and experience equivalent to graduation from a college or university with an emphasis in computer science or related field. Experience in the installation of major computer system hardware and software. Experience working in a highly customer-oriented help desk. Experience in setting up and enforcing data integrity standards for central computer systems. Experience with project management and completing projects within pre-defined time limits.

Aproved by the Governing Board: 4/2/96
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