California Educational Data Processing Association
The DataBus - Vol. 37, No. 4
June-July, 1997

Troubleshooting: Windows NT Server 3.51 and 4.0

Q. Why does the Microsoft® Windows NT® Server fail to start Directory Service Manager for NetWare (DSMN) services?

A. This is by design. You can install DSMN on the primary domain controller (PDC) and backup domain controller (BDC). However, you can only run DSMN on servers functioning as the primary domain controller. In cases where the PDC is not available, you must promote the BDC to a PDC before the DSMN service can be started.

If the PDC fails and you do not have DSMN installed on any BDC, you must promote one of the BDCs to be a PDC before installing DSMN on this server. If you don’t do this, you’ll receive an error message stating that the domain controller is not found.

Q. Why doesn’t the Windows NT connection clear from the Novell server?

A. This problem occurs under the following conditions:

About 90 percent of the time, these connections remain until you shut down and restart the system. If you have a limited number of connections, the following message might appear at startup: “You cannot be authenticated on . Do you want to select another preferred server?”<p> To resolve this problem, log back on, go back into Print Manager, and remove the printer. The prior connection is dropped.<p> Microsoft has confirmed this to be a problem in Windows NT versions 3.51 and 4.0. We are researching this problem and will post new information in the Microsoft Knowledge Base at <a href="http://www.microsoft.com/kb/articles/q154/7/04.htm">http://www.microsoft.com/kb/articles/q154/7/04.htm</a> as it becomes available. <hr> <i> Tips courtesy of Microsoft Corporation. </i> <p> <a href="../../databus-index/v37n4.html"><IMG SRC="../../button-home.gif" BORDER=0> Return to June-July index</a><p> </body></html>