Job Summary
Under general direction of the Manager, Computer Systems and Operations, provides high-level technical expertise in support and development of Districtwide administrative and instructional information systems including VAX, Novell, and Unix operating systems, their hardware, software and peripherals; plans, designs, and monitors computer networks and network hardware and software; assists in developing and maintaining integrated intersystem information systems for system and application level computer applications; and performs other essential job-related work as assigned.
Essential Duties/Responsibilities
1.Performs complex systems analysis, design, and operations work that is related to the District's computer systems, personal computers, peripherals, and local and wide area networks.

2.Conducts research and capacity planning and provides information to administrators regarding the development and implementation of the District's short and long range information systems needs.

3.Researches, recommends, and implements technologies to provide effective information management and integrated systems.

4.Manages and monitors computer systems and network equipment to provide the highest level of function and uptime, including minicomputers, file servers, disk drives, tape drives, CD ROM drives, bridges, hubs, routers, modems, and CSU/DSU's.

5.Troubleshoots computer system hardware, software, and network devices using logical, problem-solving tools and techniques; consults with District and department technical staff, manufacturers, and software providers to resolve problems; applies software patches and may occasionally replace hardware components.

6.Develops and maintains methods and procedures to ensure the security and integrity of District hardware, software, data, and networks.

7.Installs new system software, patches, and utilities, including operating systems.

8.Writes system-level documentation on maintaining and monitoring computer and network devices and software and trains and instructs other department staff, particularly computer operators, in these methods and procedures.

9.Establishes and maintains effective working relationships with end users, vendors, administrators, coworkers and the general public.

10.Demonstrates and models safe, prudent, and healthful work behaviors and practices; identifies and works toward elimination of unsafe or unhealthful work area conditions.

11.Performs other essential job-related work as directed and required.

Qualifications Guide

Education and Experience

Typical qualifying bakcground would include nay equivalent combination of:
Bachelor's degree from an accredited college or university in business, computer science, or related field and/or four years of systems programming, networking, analysis, and design in a comparable organization, preferably a public high school district.

Knowledge, Skills, and Abilities

Typical qualifying knowledge, skills, and abilities would include:
Knowledge and ability to integrate information transfer, sharing, and communications among differing computing systems.
Knowledge and ability to support and troubleshoot operating systems and devices on VAX clusters, file servers, Unix platforms and Macintosh and DOS/Windows workstations.
Knowledge and ability to support and troubleshoot network devices such as bridges, routers, communication servers, hubs, and the varying network protocols (DECnet, LAT, TCP/IP, IPX, AppleTalk, EtherNet) used on different computing platforms and components.
Knowledge and ability to support and troubleshoot print servers and printers (Apple Computer and Hewlett Packard).
Knowledge and ability to support and troubleshoot internal problems arising from programming applications (COBOL, Powerhouse, Assembly, C) and database languages (Rdb) at the system level.
Knowledge and skill in utilizing software utilities and tools to monitor and troubleshoot all of the District's computer and network systems and components.
Knowledge of English composition and general office procedures and the ability to communicate effectively with coworkers, vendors, administration, and end users in analyzing and resolving issues. Knowledge and ability to apply logical, analytical, problem-solving techniques and methods.
Ability to read, understand, and apply knowledge gained from technical manuals, newsletters, journals, technical training, and courses of instruction.
Ability to prioritize and complete work assignments within timelines as directed.

Working Conditions

Work is performed in an air conditioned office/computer room environment. Requires sitting for extended periods. This classification is subject to call back and overtime work assignments. Constant use of fingers and sense of feel, talking, hearing, smelling (must notice electrical smell), and seeing (telecommunication equipment and computer alarms with color coding). Constant exposure to moderate to loud noise and vibrations. Constant exposure to electromagnetic fields. Frequent to constant use of keyboard and mouse. Frequent reaching and handling. Frequently lifts 20-pound boxes of paper; occasionally lifts approximately 50-pound file servers or large PCS. Occasional climbing, balancing, stooping, and kneeling. Possible exposure to electric shock.

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