Under the direction of the Director, Computers and Technology Services, manages the Computer Systems and Operations component of the Computers and Technology Services Department. Plans, organizes, and oversees computer systems and operations to ensure efficient and cost effective delivery of information system services Districtwide. Provides motivation, leadership, and training to assigned staff; and performs other essential job-related tasks as required.


1.Manages help desk function.

2.Manages computer systems and operations for mission-critical applications; designs interconnection between various mission-critical applications.

3.Assures the interconnection of desktop and mainframe operating systems and applications in a multiprotocol network environment.

4.Designs support services in a distributed network environment.

5.Analyzes future operating scenarios and systems as they apply to the Grossmont network.

6.Negotiates with vendors and agencies to provide the most cost effective resources.

7.Maintains a personal and departmental awareness of emergent technologies and 4GL languages.

8.Manages transition processes from centralized information services to distributed services.

9.Manages information system projects, including major projects which include hardware, software, training, and support Districtwide such as a new student or business system.

10.Complies with applicable state, local, and federal rules, regulations, and laws, as well as the policies and procedures of the District.

11.Establishes and maintains effective working relationships with a variety of groups including teachers, students, administrators, coworkers, consultants and vendors, and others as required.
12.Demonstrates and models safe, prudent, and healthful work behaviors and practices; identifies and works toward the elimination of unsafe or unhealthful work area conditions.

13.Performs other essential job-related work as required.


Education and Experience
A typical qualifying background would include: Any combination of experience and education equivalent to a bachelors degree in computer science, electronics, or related field, and four years of recent responsible experience in planning, developing, implementing, and maintaining systems and programs for the purpose of providing efficient and effective information systems.

Knowledge, Skills, and Abilities
Typical qualifying knowledge, skills, and abilities would include: Knowledge, skill, and ability to set up the environment necessary to provide for the continuous operation and support of computer system(s) Districtwide; ability to effectively manage routine and major Districtwide projects; ability to effectively interview, hire, train, supervise, and evaluate staff; in-depth knowledge of several programming languages, including Assembly, Powerhouse, COBOL, FORTRAN, and fourth generation languages (4GL), in a VAX/VMS environment; ability to establish and maintain effective working relations with staff, coworkers, teachers, administrators, vendors and consultants; ability to understand and communicate effectively with both technical and nontechnical personnel; quickly analyze and solve program and system problems; assign and review work performed by systems development staff to achieve specified requirement and programming standards.

Working Conditions

Work is performed primarily inside an office or office/laboratory environment with occasional exposure to the elements, cleaning solvents/chemicals, and ELF emissions. May occasionally lifting of up to 50 pounds and the full range of fingering, talking, hearing, visual, and other physical and mental work demands. This is a single incumbent job classification.

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